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Return and Refund Policy
At Attar Bohra Herbal, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Returns
In case of damage or quality issue with the product, we can only exchange the product if reported within the specified timeline as mentioned below:
- If you receive a Tampered or Damaged product, please inform our Customer Care within 24 hours of receipt, with supporting Images and Video, so we can address your concern at the earliest.
- Attar Bohra Herbal is not responsible for any damage caused after delivery. Damages due to neglect, improper usage or wrong application will not be covered; under our Exchange / Returns Policy.
- Exchange of products will be accepted only if the products are returned in a saleable condition and in their original packaging, in an undamaged condition and subject to following terms -
- Returns (No returns ) and exchanges requests will be subject to checking and vetting by Attar Bohra Herbal.
- Exchange products will be delivered within 5-7 Days
Refunds
- No Refund shall be made once goods are sold.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 5-7 amount of days, depending on your card issuer's policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
Thank you for choosing Attar Bohra Herbal We value your time and your satisfaction is our top priority.